Responsibilities
Dashboard Management and Key Metrics Tracking:
- Oversee and monitor project progress by driving key performance metrics.
- Generate detailed reports on a weekly, monthly, quarterly, and annual basis for effective decision-making.
Process Compliance and Documentation:
- Maintain accurate and up-to-date project documentation across all stages.
- Conduct monthly audits to identify gaps that could lead to operational inefficiencies or financial leakages.
- Implement and manage a fraud early warning system to detect and mitigate risks promptly.
Cross-Functional Team Coordination:
- Serve as the primary liaison between sales and other departments to streamline communication and ensure timely deliverables.
- Work towards reducing turnaround times (TAT) on cross-team outcomes and minimizing friction to enhance collaboration.
Issue Resolution and Continuous Improvement:
- Proactively identify issues, report them, and ensure they are resolved within specified timeframes.
- Engage with leads and customers to validate assumptions related to issues, explore new product or business ideas, and suggest process improvements to management.
- Ensure the sales processes are always audit-ready by maintaining stringent checks and balances.
Skills & Qualification
· Strong documentation skills, both offline and online, with advanced proficiency in Excel.
· Sound financial acumen with the ability to interpret and manage project finances.
· In-depth knowledge and understanding of the agriculture sector.
· Expertise in budget management, ensuring projects are delivered within financial parameters.
· Proficient in crisis management and capable of delivering clear, concise communication during high-pressure situations.
· Excellent communication skills in English, Hindi, and multiple regional languages.