Application Engineer

Ecozen is a technology company, and through our solutions, we are building a smart and sustainable future. We believe technology and innovations have the power to bring change and we look to harness this power to build solutions that deliver impact to our customers, our people and our planet. 

Our products have revolutionized the irrigation and cold chain industries, with path-breaking innovations in predictive analytics, motor controls, energy storage, AI & IoT modules and food tech. Our technological innovations are now set to disrupt the EV, financial services and asset management industries as well.

We bring these innovations to market fast. How are we so fast? We actively collaborate and trust each other. We listen to our customers and learn fast and unlearn even faster. We predict (create) the future. And most importantly we empower our people with the ability to decide. 

Job Responsibilities:

• Keep up-to-date with technical product specifications, new company products, and industry trends.
• Engage in presales activities, including proposal generation, product positioning, solution offerings, and responding to technical clarifications in tenders for cold storage systems.
• Contribute to the completion of RFI/RFP documents, bid coordination, prospect qualification, requirements gathering, product demonstrations, technical discussions, and design solution proposals for cold storage applications.
• Understand the complexity of a fast-paced technology business in the cold storage industry and work effectively within a matrix organization.
• Conduct preliminary site visits, coordinate trial test supports, and prepare necessary documentation for presales site activities related to cold storage solutions.
• Maintain strong professional relationships with existing clients; meet with new clients to expand sales territories.
• Use in-house software tools to select and configure cold storage systems according to specific customer requirements, ensuring optimal performance and customer satisfaction.
• Perform detailed calculations to determine the appropriate size and specifications for cold rooms based on customer requirements and site conditions.

Qualifications:

• Bachelor’s degree in Mechanical Engineering or related fields
• Minimum of 3-5 years of experience in cold room design, sizing, and selection
• Knowledge of refrigeration systems is a must
• Experience in sales is advantageous
• Strong customer service, analytical, and interpersonal skills
• Excellent presentation skills